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Frequently asked questions

What are your office hours ?

Monday to Friday 9am-5pm

What is your dispatch time on orders ?

We dispatch orders all within 2-5 business days

What are your delivery costs ?

We offer free delivery on all orders over £100 to address in Mainland UK and Northern Ireland.

Are your cards made from recycled materials ?

Our greeting cards are made from 100% recycled materials using FSC certified paper.

Are your products Solid Silver ?

Yes, our products are all solid 925 sterling silver and most are plated with 100% silver to give the jewellery extra shine.

What is 925 Sterling Silver

100% pure silver is too soft to create durable jewellery so it is mixed with other stronger nickel free metals such as copper. This is to a ratio of 92.5% silver and 7.5% other metals, which is where the name 925 silver comes from.

Is your jewellery ethically sourced and manufactured ?

Our jewellery is made by our production partner in Thailand who are members of the National association of Jewellers in the UK. They have a strict ethical policy in place covering all aspects of production. A fully traceable and audited supply chain ensures no minerals from conflict areas are used during manufacture. They recycle by refining all scrap Silver and Gold. All aspects of their production is REACH and SEDEX certified and a high standard of health and safety and protection for staff and for those who come in contact with all stages of production is adhered to.